I build custom software solutions that make slow, manual processes fast.
Whether your team is buried in documents, manually triaging requests, piecing together reports, or searching through records by hand, I build the software that removes that bottleneck. Custom-built for how your organisation actually works, not how a generic tool assumes it does.
Free Workflow Audit
Is your team doing by hand what software could do in seconds?
Book a free 30-minute process audit. You'll walk away knowing exactly which workflow is costing you the most time and money, and what it would take to fix it. No commitment, no pressure.
Book your free audit →30 minutes · specific to your situation · actionable whether we work together or not
Who this is for
I work with operations leads, department heads, and founders at organisations where critical work is bottlenecked by manual processes. If any of these sound familiar, we should talk:
- ·Your team spends hours searching through past documents, cases, or records to find relevant information
- ·Requests, cases, or tasks are triaged or prioritised by hand, and things fall through the cracks
- ·Reports are assembled manually from multiple sources when they could generate themselves
- ·Data is being collected through fragmented, disconnected channels and is hard to act on
- ·You've tried off-the-shelf tools but none of them fit how your organisation actually works
What this looks like in practice
A bid team was spending days manually searching through past winning proposals to build new ones. I built a RAG-powered tool that lets them query the entire document library in plain language and surface the most relevant sections instantly, cutting research time from days to minutes.
A hospital needed a smarter way to prioritise patients at the point of triage. I built a custom triage system that scores and ranks patients based on their visit history and presenting symptoms, helping clinical staff make faster, better-informed decisions.
A legal team was manually reviewing hundreds of past cases to find precedents. I built an AI-powered search tool that understands the context of a query, not just keywords, so lawyers find what they need in seconds, not hours.
A crisis response organisation needed a way to collect, verify and visualise ground-level incident reports in real time. I built a crowdsourced reporting platform with live map visualisation so coordinators could see the full picture and respond faster.
Latest Writing
Why off-the-shelf software investments fail to stick, and why the gap between how a tool works and how your team actually works is almost always the culprit.
The decision framework I actually use with clients to separate problems that need AI from problems that just need a decent automation, and why getting this wrong is expensive.
The real cost of institutional knowledge trapped in documents, inboxes, and people's heads, and why most organisations don't recognise it until someone leaves.
A practical breakdown of the workflow patterns where a custom AI build delivers the clearest return, and the signals that tell you which category you are in.
A transparent look at the questions I ask and the signals I look for before recommending anything, and why the scoping conversation is often more valuable than the build.